CHAPTER 5.
GERMANY PRODUCED EXCELLENT QUALITY
Entrusted Operation
Brands entrust our procurement platform to manage the inquiries, sales, delivery and aftersales service. The practical sales experience of our platform and the close cooperation from supporting systems, such as Glaucus Training Center, equipment installation and commissioning, aftersales service and toll-free technical service hotline, will ensure the quality of product and aftersales service and reduce the operation cost for brand owners.
Quality Assessment
Our procurement platform has strict product and equipment quality evaluation standards. Firstly, products and equipment have to pass the rigorous tests performed by the Glaucus China Production Base as per the performance standard provided by the brand owner to verify if the product meets the standard. Secondly, they have to pass the actual application tests. Then both parties will work out a project solution before the products are finally allowed to be launched on the platform. This is to ensure the quality of products on our platform and ultimately improve buyer’s degree of satisfaction.
Pricing Strategy
Glaucus has years of research experience on China’s auto aftersales service market and knows competitor’s products like the palm of our hand. We will assist brand owners to work out a reasonable price system by analyzing brand’s market positioning and competitor’s pricing strategy, to achieve a three-party win-win for brand owner, procurement platform and auto service enterprise.
Centralized Procurement of Enterprises Alliance
With the over 13,000 excellent auto maintenance enterprises and more than 29,000 4S dealers in provincial capitals, prefecture-level cities and county-level cities as customer resources, our procurement platform has broken the traditional monopoly of OEMs and dealers by providing a one-stop centralized procurement platform for the alliance of auto service enterprises. Meanwhile, with the help of the huge database on the platform, brands are able to search, analyze and identify target customers based on their product features and positioning. The platform can also provide exact products and project solutions to purchasing enterprises.
Project Solutions
Many well-known foreign brands have a long development history and the core is always to establish a unique solution with technology innovation. With technical marketing as the breakthrough point, based on Glaucus’ years of actual experience in China’s auto service enterprises and in combination with the development status of auto aftersales service market, our procurement platform has developed a set of solutions that meet the needs of elite enterprises in China’s auto aftersales service market. It will facilitate the development of these enterprises and achieve a win-win results.
Profitable Project Solutions
Training Center
The technical experts at Glaucus China Training Center provide theoretical, practical operation and marketing training to purchasers on the procurement platform. Our platform also provides free short-term closed practical training courses to the technicians from cooperated enterprises. They are able to remotely learn equipment installation & debugging, the operation procedures, marketing languages and the overall solution by watching the teaching videos on our platform’s internet teaching system. We can provide hosted training to partner’s technicians to lower their training costs. This will lay a solid foundation for the implementation of projects. After passing the strict assessment and examination, a German Glaucus Professional Skill Level Certificate will be issued to the trainees.
Distribution Center
Our procurement platform will establish a centralized warehouse in Tianjin and set up seven branch warehouses across China, such as Jinzhou and Changchun in Northeast, Beijing in North China, Shanghai in East China, Changsha in Central China, Guangzhou in Southern China, Chongqing in Southwest and Lanzhou in Northwest, to provide global brand owners with high quality centralized storage services. Seven major storage and distribution centers will serve the whole China market.
Anti-counterfeiting and Traceability System

At present, once a domestic or foreign brand is selling well, there are likely to have fake products coming to the market. The interests of brand owner, auto service enterprises and car owners are seriously damaged. In this regard, products on the procurement platform are provided with an anti-counterfeiting and traceability system to realize “one product, one code and four functions”. Internally, we are able to trace back to the raw materials and the responsible person in production. Externally, we can trace the product distribution to prevent goods fleeing. ① Production Management: we are able to trace the whole production process, such as raw material used, production line and operation personnel, to ensure product quality; ② Distribution Traceability: trace the distribution of product to prevent goods fleeing and avoid malignant price competition; ③ Anti-counterfeiting: identify authenticity by scanning the barcode; ④ Promotion Activity: plant and distributor could work out the incentive plan based on the promotion requirement together. Sales person and technician could get money reward by scanning the barcode on the product. This is one way to stimulate sales.
Installation and Training Services
Glaucus has a professional aftersales installation team with certificates after passing the systematic training and assessment provided by brand owners. All products offered by the procurement platform are supported by all-round standardized installation service, on-site practical training service and aftersales technical guidance service. The training efficiency is improved by the use of the internet training system to ensure the technicians from procurement enterprises could get started quickly.
Excellent After-sales Services
The procurement platform has established a standard aftersales service system, which can realize aftersales services like remote diagnosis and maintenance, common consumables stock up, video Q&A, equipment operation online training system, equipment 5S management system, equipment managed maintenance service system, emergency spare parts quick delivery, fast door-to-door service and etc. This will completely eliminate the worries and concerns about after-sales services from purchasers, improve the working efficiency and ensure the quality of products and services.
OEM Channels
In face of the goods fleeing and malicious price competition by distributors of many domestic and foreign brands, many large domestic auto service chain enterprises are eager to sell and use products with their own brand. Our procurement platform will help them set up their own OEM channels. With the procurement platform engaged with the suppliers and holding the pass, the OEM needs of large domestic chain service enterprises for products and equipment can be met. Self-owned brand will be created for enterprises to reduce procurement cost and regain their competitive edge.